FAQs
Our Managers Are Here to Help You!
So, you've got questions about Rochester Residential and Commercial Cleaning and everything we do and you need a little guidance? Well, you've come to the right place! If you have a question that's not listed below, we're excited to help! Just call or send a text to (248) 961-2063. You can also email us directly at [email protected].
How do I know if a cleaning service is reliable and trustworthy?
When hiring a cleaning service you want to look for a cleaning service with positive reviews and testimonials. Check if they are licensed and insured, and inquire about their background checks for employees. A reputable company, like ours, prioritizes trust and reliability.
Our company is fully licensed and insured. All employees are thoroughly vetted and background-checked.
What services are included in a standard cleaning package?
Our standard cleaning package includes dusting, vacuuming, mopping, kitchen and bathroom cleaning, and surface disinfection. You can also customize the package to meet your specific needs and preferences.
How are your cleaning professionals trained?
Our cleaning professionals undergo thorough training programs to ensure they are skilled in using the latest cleaning techniques and equipment. Background checks are also conducted to guarantee a trustworthy team.
What cleaning products do you use, and are they safe for my family and pets?
We use mostly eco-friendly and non-toxic cleaning products that are safe for your family, including children and pets. If you have specific concerns or allergies, we can discuss alternative products that meet your requirements.
Can I request additional services beyond the standard cleaning package?
Absolutely! We offer additional services such as carpet cleaning, window washing, and deep cleaning. You can customize your cleaning package to address specific areas of concern in your home.
Is your cleaning service licensed and insured?
Yes, we are fully licensed and insured. This provides peace of mind for our clients, ensuring that they are protected in the rare event of any accidents or issues during the cleaning process.
Looking Forward to Cleaning Your Home Soon!
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